2011 Apple Macbook Pro Graphics GPU GFX Card Crash Failure

Apple Macbook Pro 2011 Graphics Card Failure Pic
If you are reading this, there is a good chance it is because your 2011 Macbook Pro bit the dust big time, just like mine did. I paid over $3000 for it, and whilst it is 6 years old now I have grown incredibly fond of it, and I really wanted to revive it.

The problem stems from the Graphics Card. There are actually two graphics processors in these machines, the Discrete Card which is an ATI Radeon (This is the one that fails) and an Integrated one, which is an Intel Chip integrated into the motherboard. The reason Apple included two graphics processors is that the ATI Radeon is super fast, which is great for the gaming experience and video, and when you are working on spreadsheets or sending emails, the integrated Intel processor uses way less power and considerably increases battery life. The truth of the matter is, if you aren’t a gamer, the Integrated Intel Graphics Processor is just fine, and thankfully this chip is what allows you to get your machine up and running again.

**THIS HAS WORKED FOR ME – I HOPE IT WORKS FOR YOU, BUT I CANT GUARANTEE IT**

This is not a guaranteed permanent fix – But it has been working for me, and hopefully you experience similar results.

My machine kept crashing not long after it would boot, which made it impossible to work on, until I found out that if you don’t have it plugged in to the power, it should boot using the integrated graphics. When its plugged in the power hungry faulty card is used, so disconnect from power.

Disconnect The Power

Once you get it booted go into system preferences and look for “Energy Options”

Energy-Saver

Open Energy Saver

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WD TV Live Hub Boot Failure – Auto Shut Down Power Button Problem

WD TV Live Hub Loading ScreenAs mentioned in THIS post, I bought a WD TV Live Hub unit a month ago, and I have been fairly happy with it so far. The premise/purpose of the unit is good, it is well featured in hardware, but the firmware/operating system is not as good as it could be, given the potential of the units hardware capabilities. I have found it to be slow, kinda clunky, and a bit frustrating when it comes to finding media quickly, as I have a large collection. The current version at time of writing is 2.07.17. Since purchasing the machine I have tried several versions of the firmware, and have settled/rolled back (using WD’s own rollback instructions and previous OS builds on the WD Firmware Rollback Page) to version 2.04.13, which in my opinion, and the WD Community opinion, seems to be the best offering so far.

Last week however, my 3 week old unit simply refused to boot. It didn’t work. I would press the power button on the remote and see the screen above, and then the unit would just turn itself off. I tried the using the power button on the unit, and it yielded the same result, automatic shut down after the loading screen. I was quiet enraged. My wife gathered up the units box, dug the receipt out, and was set to drive me back to the store to exchange the unit, when I proceeded to do what any grumpy male geek with a failing piece of technology would do – I took to it with a screwdriver, pried it open and voided the warranty!

I did learn a lot about this unit during this process though, and will share it with you now – and as always, I am sharing MY experience! Should you CHOOSE to try to replicate my experience with your device, and FAIL, it is completely your own fault, and I take no responsibility what so ever!

After Googling the symptoms, it appears that this is a VERY common problem with this unit, and the folks at WD refuse to acknowledge it as an issue. However, there is a VERY simple fix, but it does involve opening the unit. Inside the box is the main PCB (Printed Circuit Board), and there is a smaller PCB for the POWER button connected to the main PCB with a few wires. This seems odd for the power button to be on a different board, but it is a gift from god that it has been designed this way. It seems that something on the smaller power PCB, or perhaps the power button itself shorts/fails, hence as soon as you start the unit, the switch thinks its been pressed and it turns the unit off.

Unhappy Western Digital Customer

The cure, simply disconnect the smaller power button PCB. YES, you read correctly, just disconnect it! There is a power button on the remote you can use to switch the unit on and off anyways. The ironic part of this is that I actually found it harder to open the unit than disconnect the power button PCB. My first instinct was to crank on the thick chunky bit of plastic with the scallop shapes, but I soon learned that this was just an aesthetic, the actual lid is the thin piece above the groove in the aesthetic scallop bit.WD TV Live Hope Top Plate

To open the case, take your preferred case opening screwdriver and insert it between the thick bit and the thinner top panel at the back of the unit above the composite (yellow) video output.

Case Opening PointOnce you have made a gap you will see the fastening tabs that hold the lid on, and its just a matter of forcing the top upwards and gently pushing the fastening tabs towards the inside of the case. Below shows you the different types of tabs you will need to defeat to lift the lid.

Fastening tabsOnce you have the lid off, its a simple matter off locating the power button PCB, and the wires that join it to the main PCB. The power button PCB wires mount to the main PCB underneath, but the white terminal is easily visible, and requires little effort to disconnect. I just flicked it of with the screwdriver I used to open the case.

Power Button Wires and Main PCB

Power Button PCB Wires removedOnce the wire is disconnected, you can re-fit the top panel, plug the box in again, and watch your unit boot back into that familiar home screen!

wdtv home screen

Now, if you want to win a prize (Charlie Sheen’s Tiger Blood), look closely at the photo’s in this article and be the first to comment with the reason why everybody who reads these articles should take extra special note of my disclaimers, and why Australian Geek Guys die younger than American Geeks!