OpenArt Credit Cap – A ‘Must Read” BEFORE purchasing a plan or credits!
My OpenArt credit cap experience has revealed a hidden trap that most people won’t discover until it is too late.
I recently signed up to OpenArt.ai and had been enjoying creating my various masterpieces, so much so that I bought more credits…LOTS of them!
On the anniversary date of my sign up, I was expecting my credits to top up with the monthly refill I was promised when I purchased my yearly plan. I RECEIVED ZERO CREDITS!
My OpenArt Credit Window
After submitting 4x tickets on the OpenArt.ai website and hearing nothing back, I went to OpenArt’s Discord community. A very nice person named Alex there was able to get someone at OpenArt to respond. In short, it turns out that OpenArt caps your credits.
If your credit bank exceeds the monthly refill amount in your plan on your anniversary date,
you DO NOT GET THE CREDITS YOU HAVE PAID FOR IN YOUR YEARLY PLAN!
What to check before you buy: Compare your credit balance with the monthly refill amount for your plan. Because of the OpenArt credit cap, any balance above that amount on your anniversary date means you miss out on credits you have already paid for. If you have bought extra credits, think twice before relying on the refill. This is not the first time a subscription has left me feeling shortchanged. I had similar concerns about the Adobe Creative Cloud Photography Plan.
In my opinion this is really weak, and completely unfair! I have already paid for those credits!
OpenArt, is it really worth shortchanging your customers over a handful of credits? You will frustrate them and lose more than 250,000 future credit purchases. You will never get another cent out of me, and I won’t be renewing my subscription!
The reply I received from OpenArt confirming their unfair business practices